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Internal Support Contact Form
Internal Contact Form
Fill out the Form Below to Submit Software Issues you or a client has experienced.
Name
*
Email
*
Date
*
Date Format: MM slash DD slash YYYY
Severity
*
Low (No impact on Customer Data, Minor non-important feature, workaround exists)
Medium (Small Impact on Customer Data, Backend service/ Data)
High (Business Impact on Single Customer, Missing Critical Data)
Critical (System wide impact to customers affecting business use, Service/Main Feature Outage)
Product
*
Mintent
gShift
Mintent Content Intelligence
kontextURLs
Feature
*
Describe the feature you experienced an issue with. Ex. Reports.
Link to the Page where you experienced the Issue
*
Customers Reported/Affected
*
Description of the Problem
*
Screencast
Screenshot
Drop files here or
Can you Reproduce the Error?
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Yes
No
Steps to reproduce
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